quality reflection improving systems and processes
qrisp tool
The qrisp tool is a web based app which allows for the simple 'there and then' creation of Quality Learning Points. It can be downloaded to PC desktop or phone depending on practice policy at app.qrisp.co.nz
Your manager will invite you to create username and password - do this and you're ready to go! Create your own Quality Learning Point (QLPs) and contribute to your organisation's ongoing conversation about quality and safety.
QLPs are straightforward to create, simply requiring your observation and professional reflection. We're aiming to move away from boxes on forms and invite short narratives, concise insightful reflections or suggestions.
qrisp onboarding
Welcome to qrisp - our new quality and safety approach
quality
reflection
improving
systems &
processes
qrisp applies five core beliefs
-
Quality and safety is everyone's responsibility
-
We all come to work to do a good job
-
Everyone has a valuable perspective and needs to be heard
-
Learning and connection are supported by deliberate, positive conversations
-
Effective organisations are accountable and transparent
the qrisp process ...
Notice - what happened? what did you notice? what went well? what could have gone better?
Reflect - why did this happen? what are your reflections or suggestions for change?
Connect and Consider - what can we learn as a team? what can we do differently? what do we recommend?
Act - is further work required to complete this quality & improvement cycle?
Embed - acknowledge learning, let the team know about changes to process or policy
Quality Learning Points (QLPs)
We use your QLPs to innovate, improve, and maintain quality and safety. Stay professional, be positive, keep an eye to privacy
1. What did you notice?
🗣️Provide a brief narrative, your observation.
2. What are your reflections?
💭Reflect on context, what are the underlying systems or processes?
💡Use this opportunity to share insight and offer suggestions for improvement
3. Select a Domain
4. PAUSE for further reflection or CREATE your QLP
QLPs travel the organisation
Your newly created QLP is Pending review.
↓
Further discussion needed? It moves to Tabled and becomes a meeting agenda item.
↓
Resolved by other means? It moves to In Progress or straight to Embedded
↓
The QLP is In Progress while agreed Actions are completed
↓
Learning embedded, issue resolved, changes to process made, the QLP is Embedded.
↓
An Update may be created and the QLP is Completed
Actions, Updates, Meetings and Policies
-
View your outstanding Actions
-
Check Updates, mark as Read, search previous posts
-
See upcoming and previous Meetings, find minutes
-
Find up to date Policies, search by title
qrisp is your opportunity to create quality learning for your team and organisation
More info at qrisp.co.nz